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Case studies

 

 

 

 

World leader in the provision of ground travel products and services to the travel trade industry, Gulliver’s Travel Associates (GTA) is using Triometric's real-user testing and monitoring solutions to manage the 100 plus million hits and 20,000 plus bookings handled by the travel company’s 45 web sites every day. Web Analyzer has helped GTA to accelerate web booking times, optimise uptime, improve customer experience and proactively manage partners and suppliers.

 

 

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HSBC

 

 

 

 

HSBC uses the Oracle Hyperion Financial Management (HFM) application for group financial reporting in 86 countries throughout the world. There are 1800 entities with 2200 users of the application. With Triometric Enterprise Analyzer, HSBC is able to benchmark and analyse the performance, reliability and usage of the application.

 

 

Download the case study PDF (HD 1.2 MB) / (web friendly 284 KB) PDF

Mondi

 

 

 


International integrated paper and packaging company, Mondi has deployed its real user monitoring solution for 370 licensed users of HFM across 31 countries to mitigate the Company’s group consolidation and financial reporting risk. As a result, Mondi has also realised a business value in keeping employees working efficiently with optimum uptime, reduced the requirement for and costs of engaging third party consultants and saved on support through IT helpdesk calls being closed more quickly.

 

 

Download the case study PDF (HD 1.6 MB) / (web friendly 456 KB) PDF

Old Mutual

 

 

 

 

International long-term savings group, Old Mutual has mitigated hardware spend and halved associated helpdesk calls using its real user monitoring solution. By monitoring its 200 licensed Oracle Hyperion Financial Management (HFM) users worldwide, Old Mutual has realised time savings; with employees able to keep working and in a timely fashion. The Company has also improved internal customer satisfaction, mitigated the risk of performance glitches and therefore financial reporting failure and ‘sweated its assets’ by avoiding unnecessary hardware investment.

 

 

Download the case study PDF (HD 1.2 MB) / (web friendly 236 KB)PDF

View the video testimonial (YouTube) Video