Real User Monitoring for Enterprise Performance Management Applications: Triometric Enterprise Analyzer for Hyperion


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WHY IS THIS SO IMPORTANT?

For most of the financial year, Corporate Finance are engaged in complex, mission critical financial processes -- monthly management reporting, quarterly statements, the three year plan, top down budgeting, interim statements -- culminating in a flurry of activity with the financial close at year end, auditing and statutory reports.

There simply isn’t time to cater for issues in operational systems. A delay in one part of the year immediately has a knock effect that is difficult to recover from. Late budgets severely impact the business operationally and late reporting isn’t an option that the financial markets sympathise with.

It is for these reasons that larger enterprises invest six, and in many cases, seven figures sums in financial applications such as Hyperion

MORE INFORMATION

Enterprise Analyzer for Hyperion brochure

Triometric and ReportSource: The Key to Unlocking Hyperion Performance at HSBC

Enterprise Analyzer for Hyperion captures application performance, reliability and usage in real-time and provides the information needed to improve Hyperion efficiency.

Analyzer captures the results of stress tests in detailed performance metrics, so bugs can be eliminated at this stage. Once the system goes live, Analyzer pro-actively monitors performance, maintains diagnostic information and accurately assesses the user experience to assure optimal services levels.

ANSWER QUESTIONS LIKE THESE

What activity were users performing when they experienced slow response times?
Were they accessing a Web Form or Data Grid when they experienced a usage anomaly?
Why was there an increase in user aborts and time-outs on specific dates?
Was poor performance due to the network or server infrastructure?
Were the top users using the Hyperion application effectively?
What impact did the latest rules/metadata change have on end-user performance?

WHO NEEDS THIS INFORMATION?

There are three key groups of stakeholders in the successful delivery of Hyperion services, and Enterprise Analyzer delivers targeted information to each of them:

Business Users - a better understanding of service levels, information on usage patterns and activities of individuals.
Applications Support - a measurement framework that enables them to understand the impact of the changes that they make.
IT - accurate metrics enabling reasoned decisions about costly hardware upgrades, network bandwidth and suppliers.