Triometric

Message Analyzer

Message Analyzer monitors the end to end performance, reliability and usage of messaging applications running over SIP (Session Initiation Protocol).

As the world’s only SIP passive packet capture product, Message Analyzer offers unique insight into the application end-to-end performance,the end user experience and the interaction of on-line communities.

Instant Messaging is increasingly used for business critical applications. Message Analyzer supports service providers by delivering valuable performance and real user intelligence.

Easy-to-deploy, Message Analyzer requires no changes to application, infrastructure or user systems. Out-of-the-box reports and a simple, powerful interface give immediate visibility into user experience.

Monitor the end user experience
Understand each customers’ experience with Access Analyzer’s real-time reporting, Service Level Agreement (SLA) and alerting features.

Proactively manage end users
Monitor every end user around the clock and have the information needed to answer all service delivery queries.

Optimise with intelligence
Understand user communities, how users interact with each other and use the messaging application.

Manage infrastructure audits
Get complete, instant visibility into client software levels, configurations and more.

Resolve problems fast
Reduce support effort through rapid analysis of the actual end user performance experience.

Manage upgrades and deployments
Trouble-shoot performance anomalies, deliver upgrades and deployments on schedule and monitor the benefit to end users.

Facilitate resource planning and management
Validate infrastructure investments by measuring the impact on end user experience.