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REPORTING MODULES AND OPTIONS

Analyzer Reporting offers an advanced Web GUI and a variety of powerful modes, including real time Dashboards, Management Reporting, Analysis, Publishing and pro-active Alerts for early warning.

Analyzer Options include the XML Analysis Module and User Information Modules decoding name, location, connection type, ISP and more.

PERFORMANCE SERVICES

Health Check, Expert Review, Application Upgrade Review: detailed benchmarking and analysis of Web applications and upgrades on a defined-project basis.


 



Triometric Message Analyzer monitors and analyzes the end to end performance, reliability and usage of messaging applications running over SIP protocol.

As the world’s only SIP passive packet capture product, Message Analyzer offers unique insight into the application end to end performance and the end user experience.

Instant Messaging is increasingly used for business critical applications. Message Analyzer supports service providers by delivering valuable performance and real user intelligence.

Easy-to-deploy Message Analyzer requires no changes to application, infrastructure or user systems. Out-of-the box reports and a simple, powerful interface give immediate visibility into your users' experience.

MONITOR THE END USER EXPERIENCE
Understand your customers’ experience with Access Analyzer’s real-time reporting, SLA and alerting features.

PROACTIVELY MANAGE YOUR END USERS
Monitor every end user around the clock and have the information you need to answer all service delivery queries.

OPTIMISE WITH INTELLIGENCE
Understand how your users interact and use the application to optimise services for class leading performance.

MANAGE INFRASTRUCTURE AUDITS
Get complete, instant visibility into client software levels, configurations and more.

RESOLVE PROBLEMS FAST
Reduce support effort through rapid analysis of the actual end user performance experience.

MANAGE UPGRADES AND DEPLOYMENTS
Trouble-shoot performance anomalies, deliver upgrades and deployments on schedule and monitor the benefit to end users.

FACILITATE RESOURCE PLANNING AND MANAGEMENT
Validate infrastructure investments by measuring the impact on end user experience.

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