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Old Mutual

 

 

 

 

International long-term savings group, Old Mutual has mitigated hardware spend and halved associated helpdesk calls using its real user monitoring solution. By monitoring its 200 licensed Oracle Hyperion Financial Management (HFM) users worldwide, Old Mutual has realised time savings; with employees able to keep working and in a timely fashion. The Company has also improved internal customer satisfaction, mitigated the risk of performance glitches and therefore financial reporting failure and ‘sweated its assets’ by avoiding unnecessary hardware investment.

 

 

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