Web Services Analyzer
Overview
Web Services Analyzer teams Triometric's real-time monitoring system with powerful XML Analysis capability to deliver detailed insight into web services.
Web Services Analyzer is an enterprise class solution for monitoring high value information streams that delivers business, performance, reliability and service level intelligence. Designed to meet the requirements of large wholesalers, distributors and aggregators, it provides vital insight on market behaviour, inventory and distribution management, supply chain performance and partner activity.
Web Services Analyzer for Travel is tailored for online travel organisations to improve the product availaiblity, performance, relevance & price drived from their live search intelligence.
At the technology level, each organisation’s web servers are using agreed protocols to request and supply data. The data, necessary to define the nature of the request and informational content of the response, is exchanged using XML (Extensible Markup Language). At the simplest level, XML defines both the structure and the content of the data.
ENLIGHTENING THE BUSINESS - Web Services Analyzer’s XML content analysis allows organisations to gather and analyze the business level information that is required to answer questions such as:
✓ What services are being requested?
✓ Where are those requests coming from?
✓ Which partners/services have the highest conversion rates?
✓ How far ahead are consumers booking?
✓ How does the request profile differ based on geography/partner?
✓ Are there trends or changes in the services being requested?
✓ Can we use more dynamic strategies?
IMPROVING OPERATIONS - Easy-to-deploy, Web Services Analyzer requires no changes to application, infrastructure or client systems. Out-of-the box reports and a simple, powerful interface give immediate visibility of the service levels of both inbound and outbound activity. Answer questions such as:
✓ What are our traffic volumes by geography/partner?
✓ Are we meeting our service response SLAs?
✓ Are suppliers meeting their SLAs?
✓ How has the traffic changed?
✓ How can we resolve problems faster?
✓ What is the impact of recent changes at our partner sites?
✓ Can we get real metrics to support capacity planning?
Capabilities
In addition to very significant web service performance criteria, both suppliers and intermediaries in the global supply chain need to compete on content and relevance. Meeting the content and relevance requirements involves even more processing and conflicts heavily with the fast response time requirement.
As a supplier, simply monitoring the availability of services is not enough to be truly competitive - the successful organisations, such GTA, make the invest to analyze not just the response times but also the content. This analysis provides not only the measurement framework for tracking their responsiveness but also the critical business intelligence about what is being requested, offered and purchased. Intermediaries ultimately need to also monitor their suppliers. The analysis burden is significant and should not impact the servicing of the request themselves.
Triometric’s Web Service Analyzer, specifically designed to manage these issues, offers:
Passive packet capture to provide zero impact analysis of XML traffic to:
- support SPAN network monitoring interfaces
- analyze a read-only copy of the network traffic
- disconnect analysis from production request servicing
- seperate monitoring from development cycles
- handle large data volumes on dedicated systems
Customisable XML analysis (XPath) capability to:
- interpret specific XML schemas
- provide multi-level XML data centric reporting
- collect transaction specific information
- report directly and/or feed into business intelligence systems
Enterprise level data storage to:
- manage large data volumes
- provide extended data retention to meet business requirement
- support sophisticated searching
- integration/ETL capability with other systems
Enterprise level data storage to:
- operational reporting to support teams
- drill down analysis for rapid problem resolution
- near real-time alerts
- weekly issue reports
- monthly trend reports
- fully customisable reports
Product Sheet
Web Services Analyzer PDF
Product sheet for Web Services Analyzer
Download PDF (HD / web friendly)
Success Stories
GTA Video Testimonial
GTA accelerates web booking times, optimises uptime, improves customer experience and proactively manages partners and suppliers with Triometric.
View GTA Case Study ( HD / web friendly )
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