White papers

Hospitality White Papers

Business Intelligence for Hospitality

Hospitality

For online travel organisations, their inbound and outbound network traffic is an exacting record of how well they are exploiting opportunities and meeting customer demands measured by the timeliness, availability and…

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5 Key Metrics Hotel Distributors Need

Hospitality

Hotel distribution is technology-intensive and highly competitive. If a distributor is not on top of key operational performance metrics or business indicators -- revenue opportunities can be missed — sometimes…

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NDC Shopping Analytics

Hospitality

Harnessing the power of  XML NDC Shopping Analytics to understand customer context and optimise merchandising strategies. The twin pressures of continuous growth in demand for air travel and the need to find ways…

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How Shopping Analytics Can Optimise Hotel Distribution

Hospitality

Guest acquisition costs are rising faster than room revenue. Costs include: Global Distribution System (GDS) GDS fees Central Reservation System (CRS) fees Credit card commissions OTA commissions and fees and…

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Using Search Intelligence and Hotel Data to Improve Booking Behaviour

Hospitality

This white paper focuses on how travel intermediaries can use web analytics to analyse the data they are already processing on a daily basis and combine with hotel codes and…

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Closing the Multi Million Pound Inventory Gap with XML Search Intelligence

Hospitality

By aggregating hotel data such as availability and rates from a spectrum of suppliers, intermediaries seek to fulfil their customer requests with the right hotels, for the right price at…

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