Support

Our Customer Support team is your single point of contact for all your  related enquiries regarding your Triometric performance monitoring and analytics platform installation. The team responds to all inbound enquiries to provide resolution for all technical and functional issues.

 

Whether you use Trio Enterprise, the on-premise solution, or Trio Express our cloud based solution, our responsive technical services team delivers efficient on-going support to safeguard your choice of analytics technology. The team, backed up by our software technology and product experts have a deep understanding, not only of how the Trio monitoring and analytics platform functions, but also the online travel industry in general that we serve.

 

Triometric Support Services comprises Standard, Premium and Custom options, including dedicated phone support with 24/7 response.

 

To resolve functional / technical issues you can contact Technical Services by phone / email:

 

Telephone:  +44 (0) 1784 270400
Email:  support@triometric.assist.com

 

A ticket will automatically get created and assigned to one of our technical customer services team who will take action and work with you to resolve your issue.