Category: Technology

 

Trio Data Engine – the heavy lifting behind getting API data fit for delivery where it is needed

We’ve just launched Trio Data Engine, a more agnostic way of collecting, preparing and aggregating API transaction data for extracting intelligence and insights using other BI environments including popular open source tools such as Kibana. To find out more about this powerful data processing hub and how it can benefit our data driven customers, I spoke to Jonathan Boffey, our…

Artificial Intelligence – How will it Impact Dynamic Pricing in Travel?

We are all reading lots of column inches on how AI will impact our lives and much of the focus is around autonomous vehicles. Fortunately there hasn't been that much on autonomous aircraft and, for now at least, I personally find that reassuring. So whats the medium term impact of AI for the traveller? Certainly some of it will be…

Taking Kafka to the Next Level for APIs

In a recent post, I talked about the merits and challenges of using Kibana and the ELK Stack for corporate “big data” management.  I thought I would follow that up with a related commentary on Kafka. Kafka is an Open-source big data technology from the Apache stable.  It provides real-time big data streaming for a variety of data processing purposes. …

Feeding your ELK Stack

There is a massive interest in Open-source technologies for data analytics including ELK/Kibana. Large travel suppliers and distributors are quick to embrace these "Big Data" technologies to underpin corporate data analytics. This is a trend typically led by IT who are keen to deliver exciting data to the business. The 'ELK' stack comprises ElasticSearch, LogStash and Kibana. In this configuration,…

Triometric Platform Innovations Unveiled at ITB 2018

If you are attending ITB, drop by to find out more about how Trio has been evolving and where the next exciting developments are leading the market. As specialists in the API XML/JSON monitoring analytics field, we’ll be explaining the benefits of our latest cutting-edge technology roadmap features for hotel distribution optimisation at the show: Already here: In-memory database computing…

API Design – Unlocking the Value of your Data

In recent years the travel industry has witnessed an explosive growth in APIs (application programming interface). This reflects the rise in online portals selling travel products. These portals help end consumers make their travel plans,—enabling them to browse through rates of various travel products in real time, and make bookings using any type of device, conventional desktop or portable.  Indeed…

Reducing Mean Time to Resolution MTTR

Companies dependent on critical systems or with globally distributed workforces, outages dramatically affect their productivity and satisfaction with the application service.  Resolving outages and issues quickly is important.  Finding out what’s actually going wrong is often the lion’s share of your resolution time. It’s critical to have instrumentation and analytics for each of your services, and make sure that information…

Mobile Apps for Travel: The Analytical Challenge in this Growing Channel

The use of mobile apps to search and book in the online travel space has grown dramatically over the last five years – from around 2-3% to over 25%. Indeed according to e-marketer, online travel is reaching a tipping point in 2016 when, for the first time, more than half of all online bookings for U.S. travellers will be completed…

APIs – The Plumbing of the B2B Travel Industry

The online travel industry is made up of a complex web of distribution channels and networks.  Travel product suppliers such as hotel companies and airlines need to interconnect with aggregators and distributors such as wholesalers, metasearch and GDSs to reach as large an audience as possible for their rooms and seats. Meanwhile suppliers are also becoming distributors not only of…